How do I replace a lost, stolen or destroyed Canadian immigration document?


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To replace a lost, destroyed or stolen immigration document, Canadian newcomers must submit an application to the Immigration Document Replacement Program. Verification of Status and Replacement of Immigration Documents.

Immigration, Refugees and Citizenship CanadaThe (IRCC), has a specific procedure for replacing lost, destroyed or stolen immigration documents.

Find Out If You Qualify for Canadian Immigration

Understanding this process starts with understanding what IRCC views as an immigration document. This is important, because IRCC states Document replacement is a process that can be used to replace documents.This article is for those who are in need of a guide. “replace a temporary resident document.”

What IRCC calls a immigration document

According to the GlossaryThe IRCC Help Centre includes a number of useful resources. immigration documentIt is a good idea to use a bilingual translator “an official document issued by an IRCC or Canada Border Services Agency (CBSA) office, Case Processing Centre (CPC) or Canadian visa office outside Canada.”Examples of immigration documentation include:

  • Canadian work, Study or Temporary Resident Permit
  • The Permanent Resident Card (PR card)
  • Visitors record

Note:This is not a legal term

IRCC advises that those seeking to make changes to their Immigrant Visa, Record of Landing, or Confirmation of Permanent Resident Status cannot use the below document replacement procedure.

The Immigration Department notes that any concerns about these documents can be addressed by using a Request to amend the Record of Landing (or Confirmation of Permanent Residency) or Valid Temporary Residents Documents.

How to replace a lost or destroyed document

On this Government of Canada Click here to view the websiteIRCC includes all the documents required for this process. This application package contains:

After downloading the application package, the user must follow the four steps below to submit the Verification of Status form or the Replacement of an immigration document.

1. Download the application form and the instruction guide

2. Fill out your application forms, sign them and date them

3. Pay What You Want Any required feesThe fees vary depending on the country where the application is submitted.

4. Send your application

Depending on whether the documents are being sent via regular or registered/courier/registered post, you can send them to one of the following addresses.

Regular Mail

Operations Support Centre (OSC)

P.O. Box 8784, STN T CSC

Ottawa, Ontario

K1G 5J3

Courier/Registered Mail

Operations Support Centre (OSC)

365 Laurier Avenue West

Ottawa, Ontario

K1A 1L1

Find Out If You Qualify for Canadian Immigration

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